About Sanasa General Insurance (SGIC) Call Centre & Rural Outreach Insurance Products & Innovation Growth, Vision & Community Contact & Visit Info
SGIC began operations in July 2019 as a subsidiary of Sanasa Life, focusing on accessible insurance for underserved and rural communities in Sri Lanka. Their offerings include micro-insurance, agricultural, motor, health, shop, fire, liability, title, and engineering covers. Official Website
On May 24 2025, SGIC launched a 24-hour customer call centre in Nikaweratiya to support motor insurance claims, renewals, and general inquiries. This expansion enhances service accessibility beyond urban centers. Press Release
• Motor Insurance (comprehensive & third-party), Flood & Natural Disaster cover included.
• Agricultural Insurance: Crop indemnity & weather-index plans for paddy, tea, livestock.
• Health & Group Health: Risk-based pricing with critical illness coverage, auto-second cover increases up to 150% at no extra cost.
• Other covers: Title risk, workmen’s compensation, shop, marine, miscellaneous, fire & engineering. Product Details
SGIC achieved record 53% YoY growth in Q1 2023, capturing ~1% market share in the general insurance sector by leveraging customer-centric policies and rural penetration. Their vision is to become Sri Lanka’s strongest general insurer by customer base. About & Annual Reports
Address: No. 172, Elvitigala Mawatha, Colombo 08, Sri Lanka
Phone: +94 11 200 3000
Regular Office Hours: Mon–Fri, 8:30 AM–5:15 PM
Motor Claims & Support: 24/7 via Nikaweratiya call centre Contact Us
| Accepted Currencies: | Sri Lankan Rupees |
|---|---|
| Payment Types: | Cash |
| Mon |
08:30 AM - 05:15 PM |
|---|---|
| Tue |
08:30 AM - 05:15 PM |
| Wed |
08:30 AM - 05:15 PM |
| Thu |
08:30 AM - 05:15 PM |
| Fri |
08:30 AM - 05:15 PM |
| Sat | Closed |
| Sun | Closed |
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