About Fairfirst Insurance Colombo Head Office & City Office Core Products & Differentiators Culture, Recognition & Reach Contact & Visit Info
Fairfirst Insurance Limited, founded in 2016 and part of the Fairfax global network, is a leading Sri Lankan general insurer. Recognized for digital innovation and empathy-led service, it offers motor, health, travel, home, marine, and corporate insurance—backed by flexible online platforms. Official Website
Located at Access Towers II (14th Floor), 278/4 Union Place, Colombo 02, this hub supports corporate operations and customer access. A separate City Office at No. 55H, Kumaran Ratnam Road enhances urban client outreach. With over 55 service centres and ~1,400 staff, it blends innovation with local touch. Contact & Locations
• Motor Insurance: Click2Claim self-assessment tool enables instant claim settlements (approx. 5 mins) via commercial bank branches
• Health & Travel: Retail plans covering 30+ conditions; Worldwide Healthcare provides cashless global care in foreign currencies
• Specialty & Corporate: Cyber, marine, property, fidelity guarantee, SME/business covers. Digital-first distribution through Click2GO digital shop.
Awarded ‘General Insurance Brand of the Year 2025’ and ‘Best Marine & Travel Insurer Sri Lanka 2025.’ Ranked for service excellence, fastest claim response, and customer-centricity, with 24/7 multilingual support and nationwide branch network
Address (HQ): Access Towers II (14th Floor), 278/4 Union Place, Colombo 02 00200, Sri Lanka
City Office: No. 55H, Kumaran Ratnam Road, Colombo 02, Sri Lanka
Helpline (24/7): +94 11 242 8428
Office Hours: Mon–Fri: 8:30 AM–5:00 PM; City Office weekdays as well Send an Enquiry
| Accepted Currencies: | Sri Lankan Rupees, USD |
|---|---|
| Payment Types: | Cash, Credit Card |
| Mon |
08:30 AM - 05:00 PM |
|---|---|
| Tue |
08:30 AM - 05:00 PM |
| Wed |
08:30 AM - 05:00 PM |
| Thu |
08:30 AM - 05:00 PM |
| Fri |
08:30 AM - 05:00 PM |
| Sat | Closed |
| Sun | Closed |
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