About 1990 Suwa Seriya Key Features History & Reach Technology & Accessibility Governance & Structure Contact & Support Why It Matters
The 1990 Suwa Seriya Foundation is Sri Lanka’s national pre-hospital emergency ambulance service. Operating under the Ministry of Health, it provides free-of-charge emergency medical services across all nine provinces.
• Free Ambulance Service: Dial 1990 for any medical emergency—no payment required.
• Rapid Response: Average activation time is around 15 minutes.
• High-capacity Ambulance Fleet: Nearly 300 ambulances operating nationwide, staffed by trained EMTs and drivers.
• State-of-the-art Emergency Command Centre: 24/7 monitoring with AI-assisted dispatch and mixed reality support to EMTs in the field.
Launched in July 2016 via Indian government support and designed by national health experts, 1990 Suwa Seriya rapidly expanded from initial Western and Southern provinces to full national coverage, now serving over 20 million Sri Lankans.
• Official app available in Sinhala, Tamil, and English—offers toll-free calling, real-time ambulance tracking, and low-network functionality.
• AI-powered dispatch system selects the fastest available ambulance, not just the nearest.
• EMTs benefit from remote support via mixed-reality headsets connected to emergency physicians.
Managed by a seven-member board including health, finance, and police representatives, the foundation works closely with government bodies to deliver standardized emergency care and continuous improvement.
Hotline: 1990 (free, 24×7) • Office: +94 11 204 5801
Email: [email protected]
Address: 415 Kotte Road, Rajagiriya, Sri Lanka
1990 Suwa Seriya is a life-saving public-health innovation—providing equitable, accessible emergency medical care and transport to millions. Its modern fleet, smart-command infrastructure, and continuous expansion make it a model for emergency services and pre-hospital care in South Asia.
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