Dialog Axiata PLC is Sri Lanka’s leading telecommunications service provider, offering a comprehensive range of services including mobile, broadband, fixed-line, and television. A subsidiary of Axiata Group Berhad, Malaysia, Dialog is known for pioneering innovations such as Sri Lanka’s first 4G and 5G networks, the country’s most popular mobile wallet - eZ Cash - and the MyDialog self-care app. With a strong focus on digital transformation, Dialog also provides enterprise ICT, cloud, and payment solutions through platforms like Genie and Dialog Business Services. Headquartered in Colombo, Dialog serves millions of customers island-wide, delivering high-quality connectivity and digital experiences that empower both individuals and businesses. Mobile (Prepaid & Postpaid) Home & Mobile Broadband Dialog TV eZ Cash & QR Reloads International Roaming & IDD Additional Services Key Highlights
Packages & Services
Prepaid: Recharge via eZ Cash, QR, vouchers directly on MyDialog or counters. Explore add‑on data & voice bundles.
Postpaid: Monthly plans (e.g., Rs. 298/mo = 400 mins + 250 SMS)
More details: Mobile Plans & Recharge
Services: Prepaid and postpaid broadband solutions, Fibre & fixed-wireless options.
Wi‑Fi Reloads: Add data via eZ Cash or QR using MyDialog.
5G: Available in urban centers (Colombo, Kandy, Galle, Jaffna, etc.)
More info: Home Broadband & Wi‑Fi
Direct-to-home satellite TV with SD, HD & PVR.
140+ channels (11 HD channels).
Pay-as-you-go (“Prepaid” Rs. 325–525/mo) or “Postpaid” packages (Rs. 699–1,949/mo)
Channel list & packages: Dialog TV Plans
eZ Cash: Leading mobile wallet in Sri Lanka—allows recharges, bill payments, fund transfers.
QR Reloads: Available through MyDialog, partner outlets, and eZ Cash.
Genie App / Genie Business: Advanced payment services for both consumer and corporate use.
Explore: eZ Cash & Genie
Covers 230+ countries and 670 networks.
4G LTE roaming in 88 countries across 210 networks.
Details: International Roaming
Dialog TV: IPTV + DTH, Viu Hub Android TV box.
Digital: MyDialog app to manage subscriptions, services.
Business: Genie Business, Touch Corporate Card, infrastructure services.
Value‑Added: Yeheli.lk, health platform Doc990, Sayuru app for fishermen (via NARA)
Head Office: 475 Union Place, central Colombo (Colombo 02, 00200).
Hotlines: 1777, 0777 999 777; Email: [email protected]
Core Offerings: Mobile (2G/4G/5G, prepaid & postpaid), Home broadband, Dialog TV (SD/HD/PVR), International roaming.
Digital Payments: eZ Cash wallet and QR reloads via MyDialog Store.
Advanced Apps: Genie Business, Doc990 health service, Sayuru fishing app via NARA.
Corporate: Genie Business, Touch Corporate Card, enterprise infrastructure services.
| Accepted Currencies: | Sri Lankan Rupees |
|---|---|
| Payment Types: | Cash, Credit Card |
| Mon |
09:00 AM - 05:00 PM |
|---|---|
| Tue |
09:00 AM - 05:00 PM |
| Wed |
09:00 AM - 05:00 PM |
| Thu |
09:00 AM - 05:00 PM |
| Fri |
09:00 AM - 05:00 PM |
| Sat | Closed |
| Sun | Closed |
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